Delivery

**FREE Delivery on all orders over £35.00**

Delivery times may vary depending on the availability of the products. Products will be shipped as soon as possible and no later than 14 days after the receipt of an order.

Standard delivery will be made by Royal Mail in the UK and local post outside of the UK.

Delivery charges: United Kingdom £3.00
EU Member states £5.00
Rest of the world £5.00

Some countries impose import duties, which will be charged when the goods are delivered to the destination country. You, the customer must pay any import duties, as we have no control over these charges.

Due to increased security in some countries, deliveries may be delayed.

RETURNS AND EXCHANGES

Camille Lingerie Online (www.camille.co.uk) offer a 100% guarantee that if you are dissatisfied in any way with the products you have ordered, we will exchange them or provide a refund. The goods should be returned unworn, all labels intact and all garments should be in a proper resalable condition. Items should be returned within 28 days of purchase.

Goods should be returned to the following address:

CAMILLE LINGERIE
2 Cotton Brook Road
Sir Francis Ley Industrial Park
Derby
DE23 8YJ
UK

Please use the returns label enclosed with your original order and note that postage will need to be paid for by the sender. We kindly advise you obtain proof of postage from your Post Office.

Please include a copy of the sales receipt you received with your goods as this includes your order number. Please also clearly state the action you require e.g. a refund or exchange and the reason for returning the goods. All this information helps us process returns in a quick and efficient manner.