Please note: Store tags and inner labels are either cut, removed, or blacked out in order to comply with UK resale laws and prevent in-store returns.
What is Ex brand clothing? Ex brand clothing are items made for the main high street brands which have been cancelled by the brands, usually due to overstock or out of season stock. We can then offer these same great brand products to our customers at greatly reduced prices. Brand names on tags and labels have to be removed to prevent anyone from making fraudulent in store returns for the full retail price. Our 100% no quibble guarantee to offer exchanges or refunds still applies to all of these Ex brand items.
Products will be shipped as soon as possible and no later than 2 days after the receipt of an order. Standard delivery will be made by Royal Mail in the UK and priority airmail outside of the UK. Next working day delivery is available in the UK Mon-Fri before 15.00, excluding Bank Holidays.
Delivery charges: FREE within the United Kingdom 3-5 day standard delivery (next working day £5.99). EU Member states £2.99. Rest of the world £3.99.
You can shop with confidence as we offer a 100% no quibble guarantee, we will exchange or refund any product if you are in any way dissatisfied, wherever possible we ask that products have the labels intact, have not been worn or washed and are in their original resaleable condition. Where hygiene covers are used in briefs and swimwear, these should be in place in the garment. Return postage is free within the UK.
Products for exchange or refund should be returned to Camille Lingerie Unit 2 Cotton Brook Road, Sir Francis Ley Estate, Shaftesbury Street, Derby DE23 8YJ (returns label is enclosed with each order) within 28 days of receipt.
In the event that the products are lost in the post we will require a certificate of posting as proof of the returned product. A certificate of posting can be obtained from the post office free of charge and the certificate should be retained until your refund or return has been completed.
Refunds cannot be given on Gift Vouchers.
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We do not store credit card details
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