Products will be shipped as soon as possible and no later than 2 days after the receipt of an order. Standard delivery will be made by Royal Mail in the UK and priority airmail outside of the UK. Next working day delivery is available in the UK Mon-Fri before 15.00, excluding Bank Holidays.
Delivery charges: FREE within the United Kingdom 3-5 day standard delivery (next working day £5.99). EU Member states £2.99. Rest of the world £3.99.
You can shop with confidence as we offer a 100% no quibble guarantee, we will exchange or refund any product if you are in any way dissatisfied, wherever possible we ask that products have the labels intact, have not been worn or washed and are in their original resaleable condition. Where hygiene covers are used in briefs and swimwear, these should be in place in the garment. Return postage is free within the UK.
Products for exchange or refund should be returned to Camille Lingerie Unit 2 Cotton Brook Road, Sir Francis Ley Estate, Shaftesbury Street, Derby DE23 8YJ (returns label is enclosed with each order) within 28 days of receipt.
In the event that the products are lost in the post we will require a certificate of posting as proof of the returned product. A certificate of posting can be obtained from the post office free of charge and the certificate should be retained until your refund or return has been completed.
Refunds cannot be given on Gift Vouchers.
All payments are 100% secure, this site uses the latest payment technology and we accept all major credit and debit cards as well as Paypal and Amazon checkout.
We do not store credit card details